What the app knows about your child.

Last updated 31 July 2026

Who is responsible

The data controller is the person or company operating BallQuest. Until the service opens publicly, contact us athello@ballquest.comand we will name the controller in writing.

What is stored

A player profile: first name (or whatever the family types), birthday, dominant foot, positions, how long they have played, how often they train, what equipment and space they have, and what they want to get better at.

Their progress: which drills were completed and for how long, XP, coins, badges, streaks, rivals beaten, and any matches logged.

An account: an email address and password. Usually a grown-up’s. An older player may have their own.

If a coach uses the team tools: the names, shirt numbers and positions the coach writes on their own squad list, and what happened in matches — minutes, goals, assists, substitutions.

What leaves the phone, and where it goes

Everything above is stored with Google Firebase (Firestore and Firebase Authentication), which is where the app syncs a child’s progress between devices.

The AI features send data to Google’s Gemini models. Specifically: the coach chat and plan builder send text about the training plan; the drill importer sends a YouTube link; the Skill Check sends a short video clip of the child; and the avatar maker sends a photo of the child.

A photo or video of a child is only ever sent when a person in the app chooses to send it. Neither feature runs on its own, and neither is required to use BallQuest.

What is not done

• No advertising, and no data sold or shared with advertisers.
• No third-party analytics or tracking in the app.
• No child’s email, birthday, photo or full name is ever shown to another family.

What other people can see

Clubs — the in-app kind children form together — share only a handle, coin totals and what the club has bought. No name, birthday, photo or email crosses between families.

The leaderboard is off unless a player turns it on. When it is on, it shows a handle and a few numbers. If no handle is chosen, one is generated — a child’s real name is never published by default.

Real teams are the one place a grown-up sees children’s real names, because a coach wrote that squad list themselves. Nothing a child earns in the app — training, XP, coins, avatar, birthday — is ever written to a team.

Children

BallQuest is built for players aged 5 to 14. A child under 13 needs a parent or guardian to set up the account and agree to this policy on their behalf. The account is normally the grown-up’s, which is the intended way to use it.

Your rights

You can ask for a copy of everything stored about your child, ask for it to be corrected, or ask for all of it to be deleted. Write to us and we will act on it. Deleting the account deletes the child’s profile and progress.

Getting in touch

Questions, corrections, or a deletion request:hello@ballquest.com.